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It all started with a simple phone call from my electrician friend. "Hey, can you help set up a Wi-Fi network for this restaurant I'm working on?" he asked. Little did I know that this seemingly smallish request would snowball into a technological revolution for Billy Roy's Burger Co., a local Fremont eatery about to step into the future.
Intrigued, I agreed to take a look. Upon arriving at the restaurant, I asked to speak with Bill, the owner. As we chatted, what initially appeared to be a fairly simple Wi-Fi setup quickly evolved into a multi-phase project that would span the next year and a half. Over the course of 18 months, we helped Bill and his team at Billy Roy's go from a traditional dining establishment into a tech-savvy, modern restaurant - while still sharing that family feel with staff and customers.
Stats:
1. 10,000+ square feet located in Fremont, CA
2. 50+ employees
3. Bill is also a partner in Dino's Grill (Newark), Skillet'z Cafe (Fremont), Backwood Burgers (Oakdale)
4. With 35+ years of experience, Bill is planning on opening a beer and wine garden next door to Billy Roy's
5. The restaurant currently seats 200 customers
Bonus: Bill recommends his favorite which is The Butcher's Cut, a 6 oz burger with pepper jack cheese and haystack onions surrounded by A1 aioli sauce 😋
Here's what was accomplished:
1. Network Infrastructure: We laid the groundwork for all future improvements by installing a robust, high-speed network throughout the entire restaurant.
2. Security Upgrade: To protect the investment, we implemented a state-of-the-art video surveillance system. Complete with flashing strobes and a horn, it was designed to deter even the most determined intruders. For added security during off-hours (11 PM to 7 AM), we set up a remote guard system, ensuring 24/7 protection.
3. Entertainment Overhaul: We installed 28 TVs across the restaurant, creating an immersive audio-visual experience. Using an AV matrix, staff could now direct any TV program, YouTube channel, or sporting event to any combination of screens in the outdoor patio, coffee house, or dining area.
4. Digital Menu Board: When COVID-19 hit, we adapted quickly. We deployed a digital menu board that allowed for dynamic price changes without the need for physical contact. Gone were the days of climbing ladders to insert USB drives into TV backs.
5. Point of Sale Upgrade: We modernized the ordering system with Toast POS, complete with multiple monitors and efficient order printing capabilities.
6. The Showstopper: As a crown jewel of our tech makeover, we installed a video wall in the bar area, consisting of six 55-inch TVs. This became the focal point of the restaurant, drawing eyes and creating a buzz among patrons.
Bonus: Billy Roy's saves 30% in food delivery services fees by utilizing their own in-house online ordering system and customers get to enjoy the savings (oh, and the big portions!)
On top of running multiple restaurants and other food related businesses, Bill and his team supports fundraisers with non-profits involving children, autism and local fire fighters.
“The advice they've given us...it's helped our business extremely.”
